Misbehaving printer

[Amy Johnson]

Details - IBM RS6000, AIX 3.1 (update 3003)

I have a DataProducts LZR-1200 (lazer printer) that is defined as an
"Other parallel printer".   It works fine except that everytime the printer
runs out of paper, the queue comes down.  After more paper is added the queue
stays down until someone with the appropriate privileges can do a "enq -U". 

This is really annoying especially to the students who are trying to do a term
paper at 1:00 am and they can't use the laser printer until the next day, just
because it ran out of paper once.

If anyone has any ideas, PLEASE pass them on.

Thanks!
Amy <johnson at ecovsh.eco.ncsu.edu>
Engineering Computer Operations
North Carolina State University