Interesting ISC Support Policy

[Wm E. Davidsen Jr]

In article <106 at thor> scjones at thor (Larry Jones) writes:

|         In the process of trying to install 386/ix, I ran into
| some problems and called Interactive to help resolve them.  The
| person I talked to informed me that ISC support policy is 60 days
| from the date of your company's first purchase.  Since someone
| had purchased something from them a year ago, we were not
| entitled to any support without buying a support contract.  

  We got support on a recent copy of ISC, but it might have been the
first copy *of that release* purchased. Still, I really doubt it. I
can't imagine that ISC is only supporting one copy to a customer. If
that's true then the evaluation copy will be the last one, and 100% of
our copies will be supported.
-- 
bill davidsen - davidsen at sixhub.uucp (uunet!crdgw1!sixhub!davidsen)
    sysop *IX BBS and Public Access UNIX
    moderator of comp.binaries.ibm.pc and 80386 mailing list
"Stupidity, like virtue, is its own reward" -me