SECURITY BUG IN INTERACTIVE UNIX SYSV386
Michael P. Deignan
mpd at anomaly.SBS.COM
Mon Feb 25 07:52:38 AEST 1991
erik at gogoman.sf.ca.us (Erik Fortune) writes:
> I've reported several bugs to SCO (as a single user, not a large
>customer) via email. They always call me the next morning to talk
>about the problem and make sure that they understand it. Within
>a few days I get a followup email message. I've had them call back
>to clarify subtleties or omissions in the bug reports. I haven't
>upgraded yet, so I don't know if they actually fix my bugs :-), but they
>sure put on a pretty good show considering that I'm a quantity one
>customer. Oh, yeah -- I'm not in the developer program, and I'm
>not paying for additional support.
I, on the other hand, have had a terrible time attempting to get SCO's
TCP/IP installed (it craps out during the install process) and it took
two letters to "support at sco.com" before I got a response. That was a
month ago. Then we played phone tag for a week; finally I got a response
in email "gee, it works everywhere else just fine."
It's still on the shelf waiting to be properly installed.
MD
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