DSIN access (was Re: Electronic SPR submission)

[elsen at esat.kuleuven.ac.be]

In article <1989Dec13.201513.10674 at decatl.dec.com>, hoyt at decatl.dec.com (Kurt Hoyt) writes:
> In article <8967 at cbmvax.UUCP> grr at cbmvax.UUCP (George Robbins) writes:
>>
>>I disagree!!!  As far as Ultrix is concerned, DSIN is almost as useless
>>as the "Ultrix System Dispatch", which as we all know is slightly less
>>than zero.
>>
>>Now perhaps the VMS section is better organized, but in my experience
>>the only thing the Ultrix section is good for is electronic problem/SPR
>>submission.  Maybe things will improved, but at present the whole thing
>>could be replaced by a user friendly BBS (or usenet) and the world would
>>be a much better place.
> 
> OK, dream a little. What would the ideal support center for Ultrix (as an
      ^^^^^
> example)? Remember that somebody has to pay for this center (mainly you,
> the customer). Criticize, fantasize, but be realistic (kinda contradicts the
> notion of 'ideal', don't it?). Let your imagination run wild.
> 
>...

  Well I couldn't let this one go.With respecto to DEC Support all over
the world you simply can't go around the fact that the Usenet forum
represents a world wide database of information.

 With that in mind I must say that over the last 2 years 'comp.sys.dec' ,
'comp.unix.ultrix' and 'comp.os.vms' represent the best 'Support Center'
for me, and they don't cost me anything.
Except for our connection to Usenet , but this isn't payed
by our Department ,at least not at the moment...



  Marc Elsen (System Manager/Software Engineer)
  Katholieke Universiteit Leuven
  Dep. E.S.A.T.
  Kard. Mercierlaan 94
  3030 HEVERLEE
  Belgium
              tel. 32(0)16220931(ext. 1080)

               EMAIL : elsen at esat.kuleuven.ac.be

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