SCO Support Problem and Problem for SCO Support

Brian A. Jarvis brian at berner.UUCP
Sat Apr 8 06:29:42 AEST 1989


'Lo, folks.  Got a couple of problems & points we'd like to air.

First off, for SCO's benefit, we'd like to point out a problem we've
encountered with "/usr/lib/uucp/uusched" for SCO Xenix 386 2.3.2.
It memory faults, then core dumps.

To fix it, we grabbed the uusched binary off of our old 2.3.1 system.
Works dandy.

The "new", "improved", "broken" uusched of 2.3.2 is an 80386 binary; the
old one is the 8086 version.

We'll be firing appropriate e-mail to SCO about this, with further details.


Now, here's the serious bitch:

Why the hell do we have to go through a flamin' call-back telephone
tag with SCO Support, getting bounced from telephone operator to
telephone operator, so that WE CAN TELL THEM ABOUT THEIR OWN PROBLEMS!?

Fer Christ's sake, people, we DIDN'T WANT A FIX, WE WANTED TO WARN YOU!!

The wonderful person on the other end of the telephone wanted to
arrange for a call-back time tomorrow so that we could talk to one
of their bright lights about the problem.  We aren't paid to solve
SCO's problems for them, and we're sure as hell not going to sit by
the phone waiting for one of them to deign to call us so that we may
let them in on the problem.  As I figure, since we took the time
to politely let them know there was a problem, without requesting
a fix or any special consideration, you'd think perhaps they might
be receptive to the info.  Good Lord, people!

While we're in the bitching mood currently, the Express Desk isn't.

And the S.O.S. Support BBS hasn't heard of 386 2.3.2 yet.

Ahhh.... I feel much better now.

So, remember folks:  when moving from 2.3.1 to 2.3.2, KEEP the uusched
binary!  And if you're buying 2.3.2 straight off, GOOD LUCK!  YOU'LL
NEED IT!

===============================================================================
   __                         __	Brian A. Jarvis,
  /  )  ...berner!brian      /  )	Berner & Company Inc.,
 /--<  __  o __.  ____      /--/	Berner Information Inc.
/___/_/ (_<_(_/|_/ / <_    /  ( o	My dog, Goof, says "Hi!"

   I own only 1.5% of the company, therefore, I speak for only 1.5% of it.
===============================================================================



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